Bank have deployed OMNI channel contact center where the customer can connect to us through the various channel like live chat, social media, email and others to reach the customer support.
Our Customer Care Unit is a special unit of bank, boasts of modern technology, a team of enthusiastic representative and the ethos of customers first to ensure your grievances and suggestions are handled with the utmost professionalism.
As a part of our aim to provide seamless and efficient support our customer services team is equipped with the skill, knowledge and the motivation to help you with all your banking issue. We are here to deliver personalized services.
At MBL, we ensure that “your voice is heard and actioned.”
Customer services: 01-5970555
Toll- Free Number NTC: 1660-01-23234
Toll-Free Number NCELL: 18102123234
Phone no: 01-4543681, Extension: 888
Email: customercare@mbl.com.np, machbank@mbl.com.np
Facebook live chat: Machhapuchchhre Bank limited-Official
Instagram: Machhapuchchhre_Bank
Viber: Machhapuchchhre Bank limited
You Tube: Machhapuchchhre Bank limited
Please check “CUSTOMER CORNER” section may be any help to you.
Do you have any Grievance/Suggestions ? Feedback Form
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